When it comes to business, customer service is a key to success, no matter what you’re doing in the business. Customer loyalty develops as customers feel more connected with the company, and customer support adds value to the goods and services that the customers get. Basically, a good customer support service will: satisfy the customers, make them happier, loyal to your business, create a good public image and, ultimately, increase sales. But, sometimes, a good customer service can make much more than that. That’s what happened in a mobile game, High School Story, created by Pixelberry Studios – the team behind the customer service prevented a girl from suicide.